Astley Clarke Reviews

Astley Clarke is a British luxury jewellery brand that was founded in London in 2006. The brand is known for its fine and demi-fine jewellery collections that include lockets, rings, earrings, bracelets, and more. Astley Clarke's pieces are designed to be worn every day and are crafted from 18ct Gold vermeil & sustainably sourced gemstones. They also offer complimentary engraving and photos for their lockets and personalised items. The brand started as an online retailer, selling designer jewellery, and later began designing their own jewellery after employing a creative director. Astley Clarke stands for design, innovation, and colour in fine jewelry, aiming to speak to a new generation of consumers and propose relevant, quality fine jewelry for the modern woman.

Astley Clarke is a luxury British brand known for its fine and demi-fine jewellery. They offer a wide range of products including bracelets, lockets, rings, earrings, and necklaces. Some of their popular items include the Gold Biography Heart Locket Necklace, Gold Celestial Tiny Star Hoop Earrings, Gold Biography Mini Locket Necklace, and the Gold and Silver Aurora Hoop Earrings. They also have a best-selling collection called Aurora, which features mixed metal hardware designs in spherical and twisted silhouettes. In addition to selling jewellery, Astley Clarke offers services such as complimentary engraving and photos for their lockets and personalised items. They also provide free UK and international delivery on orders over £75, a 2-year guarantee, and hassle-free returns.

Astley Clarke, the British fine jeweller, accepts several payment methods for purchases made on their website. They accept debit/credit cards and PayPal. Additionally, they also offer Store Credit and Gift Cards as payment options. Store Credit can be used in conjunction with one other method of payment, such as a debit/credit card or PayPal. If a purchase made with Store Credit or a combination of Store Credit and a Gift Card is returned, the refund will be credited back to Store Credit only. Astley Clarke Gift Cards are available to buy online, with denominations between £20 and £5,000. To redeem a Gift Card online, simply enter the Gift Card code in the voucher code box at the checkout and click on 'Redeem'.

Astley Clarke allows you to return your jewellery, including earrings, free of charge. However, the return and delivery country must be the same. Refunds are typically processed within 2-3 days of receipt, but there may be a slight delay with processing returns during sale or promotional periods. All jewellery, excluding personalised items, returned within 30 days from receipt of delivery, is eligible for a refund. They do not offer exchanges on all their pieces as they cannot guarantee that your desired item will be in stock upon your return. They suggest you return your item for a refund and place a new order on their website while it is in stock. Shipping charges, Gift Wrap, and engraved purchases are non-refundable. If an order is part-returned and in doing so the remaining order value is then below the current free shipping threshold then the applicable shipping fee will be deducted from the credit applied to the returned item. Please note that engraved products, bespoke items, special orders and items that they do not currently carry in stock, cannot be exchanged or returned under any circumstances. If your engraved piece is faulty, you can return the item to them using the free returns service. All returned jewellery is thoroughly disinfected. Unauthorised returns may be returned to the sender. Returns received outside the above time frames are accepted at the discretion of Astley Clarke. They recommend using the free Royal Mail tracked returns service provided. Using an alternative tracked delivery service does not affect your statutory rights. Returns policy for items on sale is the same as their returns policy noted above.

At Astley Clarke, you can return your jewellery, including earrings, free of charge. The return and delivery country must be the same. Refunds are typically processed within 2-3 days of receipt. However, due to the high volume of orders during Sale or promotional periods, there may be a slight delay with processing returns. They aim to process refunds within 7 working days of receiving the return. All jewellery, excluding personalised items, returned within 30 days from receipt of delivery, is eligible for a refund. They do not offer exchanges on all their pieces as they cannot guarantee that your desired item will be in stock upon your return. They suggest you return your item for a refund and place a new order on their website while it is in stock. Shipping charges, Gift Wrap, and engraved purchases are non-refundable. If an order is part-returned and in doing so the remaining order value is then below the current free shipping threshold then the applicable shipping fee will be deducted from the credit applied to the returned item. Engraved products, bespoke items, special orders and items that they do not currently carry in stock, cannot be exchanged or returned under any circumstances. If your engraved piece is faulty, you can return the item to them using the free returns service. For more information please contact one of their Personal Shoppers at personalshopper@astleyclarke.com.